Online Labels, LLC is not intended for children under 13. If you are under 13 years of age, then please do not use the Online Labels, LLC Site.
We do not and will not sell your personal information to third-parties or other companies. We collect and store information for various uses depending on how you interact with our site. We store this information indefinitely.
The information below is automatically detected or provided by you to utilize the full functionality of our services.
|Why We Collect It
|Internal & External Troubleshooting
|First & Last Name
|Order Fulfillment, Analytics
|Order Confirmation & Tracking, Remarketing, Support, Maestro Label Designer
|Order Fulfillment, SMS/Text Messaging
Other information is voluntarily provided by you to access non-essential functions of the site. This includes your name and email address for submissions to the following sections: Customer Ideas, Product Reviews, Testimonials, Forum, Support, and other areas where users may voluntarily submit information. This information is used to email reward codes, provide support, curate content, and attribute your submitted content to the public name or nickname you specify during creation. It does not expire.
If you create or upload a design through the section of the Site dedicated to Custom Printing, or by using Maestro Label Designer, or by using templates available on the Site, we collect the Personal Information you may use to customize the product, such as the name of your business, your address, or phone number. It does not expire.
All of the communication between site users and OnlineLabels.com is transmitted over an HTTPS connection. Our servers are PCI-compliant for the safe storage of payment information. In addition, sensitive information is encrypted and stored in a secure data center.
If you have an OnlineLabels.com account, visit the Privacy Settings section to request a copy of your personal information and/or ask us to delete it. For non-account holders or to speak with a customer service representative regarding this request, please call 1-888-575-2235. You will need to confirm your identity via a two-factor authentication email before requests are processed.
Within My Account, you are also able to unsubscribe from promotional emails or special offers and update any personal details including your contact, billing, and shipping information.
We may also disclose your personal information:
No personally identifiable information gathered through registration, checkout, or support inquiries will be sold to others for marketing purposes. There may be cases where it's necessary to share this data with our affiliates, partners, and other third-parties for the purposes of order fulfillment.
In order to process your credit card and complete your purchase, we securely transfer your information to our payment processor for authorization and approval. Additionally, we may use third-party companies to perform various functions including order fulfillment, package delivery, postal and e-mail delivery, data analysis, and credit processing. The third parties we use for these purposes have limited access to your personal information and are not permitted to use it for other purposes.
We may also use your personal information where necessary to abide by applicable laws and legal obligations including complying with a judicial proceeding, court order, or legal process.
Non-personally identifiable information may be shared with organizations for ad targeting and analytics services. These companies include:
You may elect to receive text messages from us. When you sign up to receive text messages, we will send you information about promotional offers and more. These messages may use information automatically collected based on your actions while on our sites and may prompt messaging such as cart abandon messages (IE Cookies). To the extent you voluntarily opt to have Text notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. You may opt out of receiving text messages at any time by texting "STOP" to our text messages. For more information about text messages, see our Terms & Conditions.
Maestro Label Designer Font Finder browser extension allows Maestro Label Designer to access the fonts installed on your computer (available for Chrome, Microsoft Edge, and Opera browsers).
Privacy rights may vary in your state or region. For example, in the United States, residents of California and other states have state-specific privacy rights. We keep an up-to-date overview of state and region-specific disclosures below:
OnlineLabels.com respects and supports the "Do Not Track" setting available within some browsers. If you have this feature enabled, we will not collect information as it pertains to browsing habits and marketing preferences.
We want to ensure you understand and are comfortable with our use and disclosure of your personal information. You can opt out of our data sharing at any time using the buttons below.