Printer Alignment Questionnaire

1. Select the description that most closely matches the issue you’re experiencing.

The labels near the center of my sheet printed correctly, but the designs around them did not.

My designs are uniformly printing beside, above, or below the actual labels.

Some text or design elements in my design didn’t make it onto the label.

The labels around the perimeter of my sheet didn’t fully print or are being cut-off.

2. Share any details you think may be helpful in troubleshooting your issue. Please provide as much information as possible.

3. Design/printing program:

Maestro Label Designer
Microsoft Word
Other

4. Take a photo of your misaligned sheets and attach it here (optional).

Add Attachment: Select File

Your name: Your email address: Confirm your email: Phone (optional):
Product:

Submit

Looking for printing support? Read our Printer Alignment Guide for fixes to the most common problems. For unique or more complex issues, complete the following questionnaire and our customer service team will be in touch to help.